Now in use by 75,000 companies around the world, Zendesk aren't afraid to be bold. And helpful. Chat bots have ballooned in popularity in recent months, and now we’re seeing some interesting examples of how that technology, where computers interact and respond to human requests, is being used to solve other problems. Today, Zendesk is taking the wraps off “Automatic Answers”, a service for businesses to reply to emails from customers without ever having a human… Read More

Source: News